Key responsibilities:

• Deliver high‑quality housing and building management services as the main point of contact for tenants.
• Carry out daily welfare checks and respond to emergencies professionally.
• Report and monitor repairs; liaise with contractors and arrange access.
• Provide excellent customer service and work collaboratively with internal and external partners.
• Complete routine H&S and compliance checks, including fire safety tests and legionella monitoring.
• Support tenants with enquiries, complaints, benefits and tenancy issues.
• Manage low‑level ASB and tenancy breaches, escalating when needed.
• Monitor rent accounts and provide tenancy sustainment support.

What you'll need to succeed

• Experience in housing/tenancy management (ideally in sheltered or retirement living).
• Knowledge of social housing legislation and welfare/benefits.
• Confident lone worker with good communication skills.
• Highly organised, calm under pressure and able to respond to emergencies.
• Reliable, flexible and adaptable.

What you'll get in return

• Weekly pay
• PAYE or Umbrella payment options
• Part-time hours (12 per week)
• Contract expected to run until at least July 2026

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.