Your new company

We are currently recruiting an experienced Service Manager to lead a high‑quality Care at Home service. This is an excellent opportunity for a motivated leader who is passionate about delivering safe, person‑centred care and driving continuous improvement across service delivery.

Your new role

• Lead the delivery of a safe, person‑centred Care at Home service in line with Health & Social Care Standards.
• Oversee daily operations, care coordination, on‑call arrangements, and staff deployment.
• Ensure all care plans are personalised, compliant and regularly reviewed.
• Maintain strong communication with service users, families and partner agencies.
• Manage safeguarding, risk assessment processes and reportable events.

• Promote a culture of continuous improvement and best practice.
• Lead on service audits, complaints analysis, and action planning.
• Ensure compliance with all regulatory bodies, including the Care Inspectorate.

• Line manage Care Coordinators and Care & Quality Officers; provide day‑to‑day guidance, supervision and development.
• Support disciplinary and investigation processes when required.
• Identify training needs and contribute to staff development plans.

• Maintain a safe working environment for colleagues and service users.
• Oversee infection prevention and control practices.
• Ensure equipment, vehicles and resources are maintained to required standards.

• Monitor and manage service budgets effectively.
• Implement operational controls to ensure cost‑effective service delivery.

• Support strategic growth of the service, including increasing delivered hours and maximising referral opportunities.
• Represent the service at external meetings and maintain strong multi‑agency relationships.

What you'll need to succeed

• Relevant qualifications such as Social Work, Nursing or SVQ Level 4 in Health & Social Care (SVQ 3 considered with willingness to achieve Level 4).
• Proven experience in a similar managerial role within Care at Home or social care services.
• Strong communication, leadership and coaching skills.
• Experience with budgeting, compliance and quality assurance processes.
• Understanding of care legislation and regulatory requirements.
• Full UK Driving Licence and ability to pass PVG/Disclosure Scotland checks.

• Experience in business management or service development.

What you'll get in return

40K+ salary

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.