Service Desk

4794992
  • Job type

    Contract
  • Location

    Bangor
  • Working Pattern

    Full-time
  • Specialism

    Cloud
  • Industry

    Technology & Internet Services
  • Pay

    150 - 200 Per Day

Service Desk Technician – Contract (Immediate Start)

Service Desk Technician – Contract (Immediate Start)
Bangor / Newtownards Area
£150–£200 per day

We’re recruiting a Service Desk Technician for an immediate‑start contract based in the Bangor / Newtownards area. This is a great opportunity for someone with solid 1st line support experience who’s comfortable working in a fast‑paced environment.


The role:
  • Providing 2nd line IT support for incidents and service requests
  • Troubleshooting and resolving more complex issues across Windows OS, Microsoft 365, Active Directory, hardware, and applications
  • Supporting and mentoring 1st line colleagues where required
  • Managing tickets through to resolution within agreed SLAs
  • Working closely with infrastructure and third‑party teams on escalations

What we’re looking for:
  • Proven experience in a 2nd Line Service Desk / IT Support role
  • Strong hands‑on knowledge of Microsoft 365, Windows, Active Directory, and desktop support
  • Confident troubleshooting and problem‑solving skills
  • Strong communication skills with a customer‑focused approach
  • Available to start immediately

What’s on offer:
  • Contract day rate between £150–£200 (depending on experience)
  • On‑site role in the Bangor / Newtownards area
  • Well‑structured environment with an established IT team
  • Immediate start

Apply now or get in touch for a confidential chat to discuss the role.

Apply for this job

Talk to Gemma Roberts, the specialist consultant managing this position

Located in Belfast, 5th Floor, Donegall House, Donegall Square NorthTelephone 02890446905
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