Service Coordinator
JOB_53510884735756Job type
PermanentLocation
ChelmsfordWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
CompetitiveClosing date
7 Nov 2025
Service Coordinator / Client engagement / Customer Relationships
Service Coordinator – Façade Access
UK-wide portfolio Client-Facing & Commercial Focus
Job location: Chelmsford with occasional London travel
Job type: Full-time
Job salary : £32,000 - £35,000 UK-wide portfolio Client-Facing & Commercial Focus
Job location: Chelmsford with occasional London travel
Job type: Full-time
A leading façade access service provider is seeking a proactive and commercially astute Service Coordinator to join their UK operations. This role is ideal for someone who thrives on client engagement, technical coordination, and driving service excellence across a diverse portfolio of sites.
Key Responsibilities:
- Client Management: Build and maintain strong client relationships through regular communication and meetings (virtual and face-to-face). Ensure contracts are renewed and KPIs met.
- Asset Oversight: Coordinate planned maintenance and reactive repairs to minimise downtime and maximise asset performance.
- Lifecycle Support: Identify opportunities for modernisation and retrofit, supporting sales teams with client introductions.
- CRM & Administration: Maintain accurate records and ensure all documentation, permits, and quotes are delivered “Right First Time.”
- Technical Liaison: Provide high-level guidance to clients and collaborate with engineering teams and suppliers.
- Commercial Tracking: Monitor margins and project outcomes, feeding insights back to stakeholders for continuous improvement.
What You’ll Bring:
- Proven experience in sales and client management
- Strong understanding of technical products and services
- Advanced user of MS Office, Salesforce, and other business tools
- Exceptional communication, organisation, and problem-solving skills
- A collaborative mindset with adaptability and resilience
You’ll Be:
- The face of the business for your clients
- A trusted advisor and coordinator across departments
- A driver of commercial success and client satisfaction
If you’re ready to take ownership of a dynamic client portfolio and play a key role in delivering premium façade access services, we’d love to hear from you.
Service CoordinatorJOB_535108847357562025-10-202025-11-07
Talk to Kayleigh Saunders, the specialist consultant managing this position
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JOB_53510884735756