Your new company

Hays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist – Desktop. This is a 12-month FTC.
As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Desktop infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner.

Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team.
You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements.

Your new role

As the SME, you will lead in developing desktop elements and providing 3rd line support. You will have strong Windows knowledge and experience managing the cyber elements of the ecosystem. There is both BAU and a project element to the role. Tech stack knowledge will include Windows 11, Servers, Intune, Bitlocker, Azure virtual desktop, MFA and knowledge of supporting printers on an enterprise level.

There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport.

Sponsorship is not available for this role.

What you'll need to succeed

1. Desktop Management Administration (Corporate & Libraries)
2. End Point Protection (EPP)
3. Physical / Virtual Desktop Management inc. AVD & RDS
4. Microsoft Group Policy
5. System Monitoring & Management
6. Printing Management & Administration
7. Security & Feature Patch Management
8. Disaster Recovery
9. Windows Server Administration

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.