Senior Performance Officer
JOB_52940154657153Job type
TemporaryLocation
BirminghamWorking Pattern
Full-timeSpecialism
Data & Advanced AnalyticsIndustry
Government & Public ServicesPay
£20.00 per hour
Salary: £20 per hour
Location:Birmingham
Contract Type: Interim (6 months)
Contract Type: Interim (6 months)
Hays is currently recruiting for an experienced Senior Performance Officer to join the Highways Maintenance Team at a local council. This interim role has been created due to team growth and will initially be offered on a 6-month contract.
As a Senior Performance Officer, you will play a key role in supporting the management of the Highway Maintenance and Management Services. Your work will directly influence contract compliance, performance monitoring, and service delivery improvements.
Key Responsibilities:
- Provide performance and management information to support the delivery of highway maintenance services.
- Analyse service provider performance to inform management decisions and contract mechanisms.
- Support day-to-day contract management through performance analysis related to provider payments.
- Monitor and report on contract compliance, performance data, and audit findings.
- Collaborate with internal teams to address service provider underperformance or non-compliance.
- Ensure IT, data, and administrative systems are in place and maintained to support contract management.
What We’re Looking For:
- Proven experience in performance analysis or contract management, ideally within highways or public infrastructure.
- Strong analytical and reporting skills with attention to detail.
- Ability to interpret complex data and present actionable insights.
- Experience working with service providers and managing performance-related issues.
- Excellent communication and stakeholder engagement skills.
If you want to make an impact on the local community, please send your updated CV!
Senior Performance OfficerJOB_529401546571532025-07-022025-09-30
Talk to Gemma Meah, the specialist consultant managing this position
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JOB_52940154657153