Senior Manager Operational Resilience

4784979
  • Job type

    Permanent
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Cyber Security
  • Industry

    Banking & Financial Services
  • Pay

    85000

Senior Manager Cyber Operational Resilience

London Based – UK ONLY – Sponsorship Unavailable

Senior Manager – Cybersecurity Operational Resilience

As a Senior Manager of Operational Resilience, you will work with senior executives. Across Financial Services to build organisations that can withstand strategic problems, operational, and technology ‑ driven disruption. You will lead major resilience programmes, shape client strategies, and drive the growth of our market ‑ leading resilience practice.

Key Responsibilities:

Client Delivery & Leadership

  • Lead complex, multi ‑ stakeholder engagements—overseeing budget, risk, delivery, and team management.

  • Deliver high ‑ quality resilience, continuity, and crisis management programmes.

  • Act as a senior subject-matter expert in resilience, crisis response, and Incident management.

  • Build trusted C ‑ suite and Board ‑ level relationships, influencing resilience strategy and regulatory compliance.

  • Expand client accounts by identifying new opportunities and shaping value ‑ adding solutions.

  • Commercial & Market Growth

  • Contribute to go-to-market activity and commercial pipeline development.

  • Shape new digital, automated, and AI ‑ enabled resilience offerings.

  • Support eminence building through thought leadership and sector insights.

  • Internal Leadership

  • Lead initiatives to strengthen team capability, frameworks, and delivery quality.

  • Mentor colleagues and champion a high ‑ performance, collaborative culture.

  • Example Engagements

  • Designing and delivering large ‑ scale resilience transformation programmes.

  • Developing contingency plans for cyberattacks, supply chain failures, and systemic disruptions.

  • Supporting operational readiness for major events: mergers, technology go ‑ lives, product launches.

  • Running crisis simulations, resilience testing, and incident response frameworks.

  • Deploying into live crises and leading post ‑ event reviews.


Skills & Experience:

Technical Expertise

  • Deep knowledge of operational resilience within Financial Services and relevant global regulations.

  • Broad experience across resilience domains:

  • Technology & digital resilience

  • Cloud and third-party resilience

  • Disaster recovery & IT service continuity

  • Crisis management, scenario testing, and contingency planning

  • Operational risk and enterprise risk management

  • Client & Stakeholder Leadership

  • Strong track record of commercial growth and relationship development.

  • Executive presence with the ability to influence senior leaders and Boards.

  • Ability to translate organisational strategy into practical resilience outcomes.

  • Analytical & Delivery Strengths

  • Skilled in resilience testing, scenario planning, and mapping critical services and dependencies.

  • Strong problem-solver able to navigate complex, fast ‑ moving environments.

  • Personal Attributes

  • Collaborative, resilient, and proactive.

  • Comfortable with ambiguity and shifting regulatory landscapes.

  • Flexible and willing to travel in line with client needs.


Apply for this job

Talk to James Francis, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone 02034650094
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