Senior Customer Care Administrator

4709129
  • Job type

    Permanent
  • Location

    Woolpit
  • Working Pattern

    Full-time
  • Specialism

    Administrators
  • Industry

    Manufacturing & Production
  • Pay

    £competitive

Senior Customer Care Administrator | Competitive salary

Your new company

A well-established and growing construction-based business.

Your new role

This is a newly created Senior Customer Care Administration job working as part of an experienced and proactive team environment. The job will be varied and involve working with and speaking to a variety of different people across the business. Duties are varied and will include but limited to:

  • Assisting with booking appointments with customers
  • Coordinating with Service Engineers to attend appointments
  • Raising delivery notes and invoices
  • Updating information on internal systems
  • Managing incoming calls and email enquiries in a professional and friendly manner
  • Transferring information from SAP and updating jobs on internal platforms
  • Managing your own workload while supporting the wider customer care team

What you'll need to succeed

  • Previous experience in a customer care or administrative role
  • Highly organised with excellent attention to detail
  • Personable and adaptable with a proactive approach
  • Strong communication skills, both written and verbal
  • Able to work independently and collaboratively within a team
  • Good time management and multitasking abilities
  • Proficient computer skills, including Excel; Sage experience is advantageous


What you'll get in return

In return, you will have the chance to work within a friendly and proactive team.

  • Free parking
  • Value-added benefits package
  • On-site parking
  • Private medical insurance (after probation)
  • Monday to Friday–37-hour week
  • 100% office-based

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Claire Pettitt, the specialist consultant managing this position

Located in Ipswich, 5th Floor, St Vincent House, Cutler StreetTelephone 01473 261902
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