Senior Customer Care Administrator
JOB_53322214709129Job type
PermanentLocation
WoolpitWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Manufacturing & ProductionPay
£competitive
Senior Customer Care Administrator | Competitive salary
Your new company
A well-established and growing construction-based business.
Your new role
This is a newly created Senior Customer Care Administration job working as part of an experienced and proactive team environment. The job will be varied and involve working with and speaking to a variety of different people across the business. Duties are varied and will include but limited to:- Assisting with booking appointments with customers
- Coordinating with Service Engineers to attend appointments
- Raising delivery notes and invoices
- Updating information on internal systems
- Managing incoming calls and email enquiries in a professional and friendly manner
- Transferring information from SAP and updating jobs on internal platforms
- Managing your own workload while supporting the wider customer care team
What you'll need to succeed
- Previous experience in a customer care or administrative role
- Highly organised with excellent attention to detail
- Personable and adaptable with a proactive approach
- Strong communication skills, both written and verbal
- Able to work independently and collaboratively within a team
- Good time management and multitasking abilities
- Proficient computer skills, including Excel; Sage experience is advantageous
What you'll get in return
In return, you will have the chance to work within a friendly and proactive team.
- Free parking
- Value-added benefits package
- On-site parking
- Private medical insurance (after probation)
- Monday to Friday–37-hour week
- 100% office-based
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Customer Care AdministratorJOB_533222147091292025-07-202025-10-18
Talk to Claire Pettitt, the specialist consultant managing this position
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JOB_53322214709129