Your new company

Hays are recruiting for a permanent Senior Bereavement Associate. This role is a hybrid position based in Manchester city centre. Previous experience is essential.

Your new role

As senior bereavement associate, you will be responsible for providing a high-quality service to an existing client base who are invested in a variety of products. Working within a complex case team, you will interact with clients with a particular focus on bereavement.

What you'll need to succeed

You will be able to handle complex cases, including bereavement and source of wealth checks. You will take proactive ownership of cases, ensure client enquires are resolved and communicated, ensure all communications are within regulatory guidelines and are accurate and concise. You will contribute effectively to address enheritance tax changes, leverage your expertise and deliver training and guidance to colleagues. You will identify trends and contribute to process improvements, you will understand the financial services industry, you will support vulnerable clients and run specialist projects. You will have previous experience with client services and bereavement.

What you'll get in return

This role is a hybrid position based in central Manchester, with a competitive salary and excellent benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.