Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working.

• Performing routine operational tasks to ensure the stability, availability, and optimal performance of ICT applications
• Developing, managing, and supporting both existing and future ICT applications
• Leading and contributing to cyclical ICT projects and system upgrades
• Delivering outstanding customer service in line with agreed service level agreements

• ITIL V3 or working towards
• Previous experience in providing application support
• Ability to create technical documentation, knowledge-based articles and user guides
• Familiar with supporting Northgate Housing Management System (or similar)
• Experience supporting repairs & scheduling systems (ROCC, DRS or similar)

• 30 days holiday and all UK bank holidays plus one company shut down day
• Defined contribution pension scheme with an employer contribution of up to 10%.
• Automatic enrolment into a healthcare cash plan and private health insurance plan
• Access to our colleague benefit platform, which offers discounts on hundreds of high street brands
• Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
• Enhanced maternity, paternity, and sick pay
• Discounted gym membership
• Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues.
• Professional subscriptions are paid for by the business where they are an essential requirement of your role.
• Enhanced maternity, paternity, adoption and sick pay
• Long service awards

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.