SEND Operations Manager
JOB_53954634799806Job type
PermanentLocation
MiddlesbroughWorking Pattern
Full-timeSpecialism
SenIndustry
Education & TrainingPay
Term time + 5 weeks, flexibility considered
SEND Operations Manager - £40,810 – £42,955 (term time + 5 weeks, flexibility considered) - Middlesbrough
SEND Operations Manager
Middlesbrough (multi-site role)
Full-time | Permanent
£40,810 – £42,955 (term time + 5 weeks, flexibility considered)
Full-time | Permanent
£40,810 – £42,955 (term time + 5 weeks, flexibility considered)
About the Role
We are seeking an experienced SEND Operations Manager to play a key strategic and operational role in delivering high-quality inclusive provision for children and young people aged 2–16.
This is a senior leadership position supporting the delivery of SEND and inclusion strategy across multiple education settings. It is particularly well-suited to individuals with a Local Authority SEND background or those with extensive experience in statutory SEND processes and inclusion leadership.
You will work at the centre of a multi-agency system—collaborating with education providers, families, local authority teams, and external professionals—to ensure children with SEND receive the right support, at the right time, in line with statutory requirements.
Key Responsibilities:
Strategic & Operational Leadership
Lead and implement SEND operational processes across multiple settings
Contribute to SEND and inclusion strategy and service improvement
Drive consistency, quality assurance, and compliance with statutory guidance
EHCP Oversight & Statutory Processes
Oversee EHCP caseloads, including referrals, reviews, amendments and consultations
Ensure statutory timelines and quality standards are met
Provide professional challenge where processes are not compliant
Quality Assurance & Improvement
Develop and implement quality assurance frameworks for EHCPs and SEND provision
Audit casework and drive continuous improvement across services
Ensure robust documentation and reporting for internal and external stakeholders
Multi-Agency Working
Act as a key liaison with Local Authorities, health and social care professionals
Represent the organisation at panels, forums, and multi-agency boards
Build strong partnerships to improve outcomes for children and families
Complex Case Management
Support and lead on complex SEND cases, including tribunal preparation
Provide guidance to leaders and practitioners on statutory SEND processes
Escalate and resolve issues in line with legal frameworks
Funding & Resource Management
Oversee High Needs Funding applications and tracking
Support effective resource allocation and service commissioning (e.g. SALT, EP, OT)
About You
We are looking for someone who:
✔ Has significant experience in SEND statutory processes (EHCPs, reviews, tribunals)
✔ Understands local authority systems, policy, and multi-agency working
✔ Has led or contributed to SEND/inclusion strategy or service improvement
✔ Can confidently manage complex caseloads and competing priorities
✔ Is skilled in quality assurance, audit, and performance monitoring
✔ Can influence stakeholders and provide professional challenge at a senior level
✔ Is passionate about improving outcomes for children with SEND
✔ Understands local authority systems, policy, and multi-agency working
✔ Has led or contributed to SEND/inclusion strategy or service improvement
✔ Can confidently manage complex caseloads and competing priorities
✔ Is skilled in quality assurance, audit, and performance monitoring
✔ Can influence stakeholders and provide professional challenge at a senior level
✔ Is passionate about improving outcomes for children with SEND
Why Join Us?
- Be part of a forward-thinking inclusion strategy across multiple settings
- Work closely with experienced senior leaders in SEND and education
- Opportunity to influence and shape system-wide SEND practice
- Ongoing professional development and leadership support
- Access to wellbeing support, pension scheme, and flexible working options
Safeguarding
We are committed to safeguarding and promoting the welfare of children. All roles are subject to enhanced DBS checks and satisfactory pre-employment screening.
Apply Now
If you are a SEND professional ready to step into (or continue within) a strategic, system-level role, we would love to hear from you.
SEND Operations ManagerJOB_539546347998062026-05-262026-08-24
Talk to James Hall, the specialist consultant managing this position
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JOB_53954634799806