Your new company

This is a local public sector organisation that is looking to hire a General Secretary to join their Mental Health Services. This Band 3 role offers a rewarding opportunity to provide vital administrative support to professional mental health teams, contributing to the delivery of high-quality care across the Trust.

Your new role

• Audio typing and word processing of reports and correspondence
• Minute-taking and meeting organisation (including travel across Trust sites)
• Diary management and handling sensitive documentation
• Managing telephone and face-to-face contact with service users, including distressing situations
• Maintaining accurate records and databases
• Supporting consultant/medical staff caseloads, including appointment scheduling and waiting list administration.
• General office duties, including filing, stock ordering, and reception cover
  
  

What you'll need to succeed

• 4 GCSEs (Grades A–C) including English Language or NVQ Level 2 in Administration or 2 years’ relevant experience
• RSA/OCR Stage II Text Processing or 12 months’ word processing experience
• Proficiency in Microsoft Word, Excel, and Outlook
• Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities)

• Experience with patient information systems
• Minute-taking and diary management
• Handling sensitive calls and documentation
  
  

What you'll get in return

• Opportunities for career development and training
• A collaborative and inclusive working environment
• Access to eHealth systems and digital tools to support your role
• A chance to make a meaningful impact on mental health services
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.