We're looking to recruit a Sheltered Housing Officer in Liverpool on a temporary contract for at least 3 months to support our social housing client in covering sickness. This is a full-time, 37 hour per week role, where you will split your time through the week between two of their schemes.

Key responsibilities:

• Deliver frontline housing management and triage resident issues, acting as the main point of contact for customers, visitors and stakeholders

• Support new tenants with viewings and inductions, completing risk assessments and updating risk assessments & support plans for current tenants

• Conduct daily welfare checks and respond to emergency calls

• Carry out health and safety inspections to ensure compliance, including fire alarm tests and legionella

• Facilitate referrals for aids, adaptations and social care

• Organise tenant engagement sessions and community events to encourage resident involvement and promote independence

• Monitor communal areas and ensure security procedures are followed

What you'll need to succeed

• Proven experience in a housing management role, ideally having worked with over 55s or vulnerable customers to deliver housing and tenancy related services

• Ability to work independently on own initiative

• Experience of creating risk assessments and support plans

• Knowledge of welfare reform and ability to offer tenancy sustainment guidance, and assist with benefit queries

• Enhanced DBS, ideally on the update service

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.