Your new company

My client is recruiting for a skilled and proactive scheduling administrator to join their team in Watford. This is an exciting opportunity to work for a large global organisation.

Your new role

• Schedule planned preventative maintenance
• Booking in engineers throughout the day
• Processing quotes and PPM related works
• Processing RAMS/ Permits
• Tracking and updating trackers
• Monitoring Engineer attendance for SLA'S
• Ensure compliance with health and safety standards and company procedures.
• Maintain accurate service records and documentation.
• Ensure customer complaints are escalated
• Provide exceptional customer service and represent the company professionally

What you'll need to succeed

• Ability to work on your own without supervision
• Organisational Skill
• Good numeracy skills
• Commercial Awareness
• Flexible, Dynamic, Adaptable with a can-do attitude
• Knowledge of CRM Systems
• Ability to work to deadlines. This may require working later than the given working hours to ensure that customer requirements are completed.
• Experience in administrative work and enthusiasm for customer service
• Organisational skills
• A sharp eye for detail
• Knowledge of CRM systems, particularly Excel and Word

What you'll get in return

20 days holiday plus bank holidays
Parking on-site
Annual bonus
Monthly bonus incentives
Quarterly outings

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.