Our client, a leading Retail company based in Croydon, are looking to recruit a personable, experienced Sales Operations Executive to join their growing team. Offering a very competitive £35,000 salary and the opportunity to work one day a week from home, this is an amazing opportunity for the right candidate!

Our client are the number one in the UK for what they do, and are an excellent client of ours. We have placed 15 candidates in both the Customer Service and Sales teams over the course of our 12-year relationship with the business, and they are now looking to continue their growth. In a nutshell, your responsibilities will include:

- Reviewing and qualifying business leads / assigning them to the correct sales team member
- Handling existing client sales queries (managing accounts to ensure satisfaction with solutions, etc)
- Conducting market research to identify optimum business customer profiles
- Developing and managing CRM workflows
- Building and maintaining dashboards that provide real-time visibility into sales performance
- Partnering with sales leadership to track KPI's and identify trends
- Building and maintaining high quality lead lists for the wider sales team
- Monitoring any inbound lead issues/bottlenecks to management
- Assisting sales team with more complex quotes/sales documentation
- Helping to coordinate internal processes to ensure smooth progression of deals through the pipeline
- Providing administrative support to the sales team (including preparation of materials required for customer calls/proposals, etc)

In order to be considered for this position, it is ESSENTIAL that you have the following:

- Strong analytical and problem-solving capabilities
- Exposure to liaising with clients (preferably within a sales operation)
- High attention to detail
- Hands-on experience with CRM systems (although not essential, and HubSpot experience would be very advantageous)
- Fantastic communication skills
- Fun, sociable personality!

Although not essential, any candidates with exposure to data/lead enrichment tools (Apollo/LinkedIn Sales Navigator, etc), are strongly urged to apply.

The working hours for the role are Monday to Friday, 9.00am to 5.00pm, with one day a week working from home. Given the location of the office, it is advantageous if you live in South London, however this is not a necessity.