Resident Liaison Officer

4768438
  • Job type

    Temporary
  • Location

    Kendal
  • Working Pattern

    Full-time
  • Specialism

    Social Housing
  • Industry

    Construction
  • Pay

    Up to £17.50 Per Hour

RLO – South Cumbria / North Lancashire

We are recruiting for a RLO to join a Social Housing retrofit project ASAP!

Experience in a similar, customer-facing role is essential.

You will need a full UK driving licence and acces to your own vehicle.

Temp position, up to £17.50 an hour, covering South Cumbria and North Lancashire.

Your new role

  • Building strong, trusting relationships with residents from diverse backgrounds
  • Providing clear, timely updates on works, access requirements, and project timelines
  • Handling enquiries, concerns, and complaints with empathy and professionalism
  • Carrying out home visits, welfare checks, and pre-/post‑work assessments
  • Working closely with contractors to coordinate appointments and minimise disruption

What you'll need to succeed

  • Strong communication skills and the ability to build trust quickly
  • A patient and resident‑focused approach
  • Experience working with diverse communities, including vulnerable residents
  • A proactive mindset with the ability to work independently and as part of a wider project team
  • Full UK driving licence (often required for home visits)

What you'll get in return

  • Weekly pay
  • Full‑time weekday hours
  • The option to be paid via PAYE or Umbrella

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Dionne McCarthy, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01925302334
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