Your New Company

You will be joining a large, well ‑ established London housing association known for prioritising resident safety, regulatory compliance, and strong operational standards. The organisation is committed to ensuring homes are safe, secure, and well ‑ managed, and you’ll be part of a team dedicated to delivering high ‑ quality safety services across a varied housing portfolio.

Your New Role

As the Resident Safety Support Officer , you will support the wider Resident Safety team in delivering essential fire safety and building safety functions. You will assist with compliance activities, help coordinate fire risk assessment actions, and play an important role in maintaining accurate safety information for residents and internal teams.

Your key responsibilities will include:

• Supporting the delivery of fire safety processes and resident safety procedures
• Assisting with the coordination and monitoring of fire risk assessment programmes
• Tracking and recording follow ‑ up actions arising from FRAs
• Assisting with the creation, updating, and monitoring of Personal Emergency Evacuation Plans (PEEPs) for residents who require individual evacuation support
• Working with housing and resident-facing teams to gather information for PEEPs and ensure these documents remain accurate and up to date
• Maintaining accurate safety and compliance records in relevant systems
• Supporting resident engagement activities by helping communicate key safety messages
• Providing general administrative and compliance support to the Resident Safety Managers
• Ensuring all documentation is stored, maintained, and updated in line with regulatory requirements

What You’ll Need to Succeed

To be successful in this role, you will need:

• A Fire Risk Assessment Level 2 qualification or a NEBOSH General Certificate
• Experience working in housing, compliance, building safety, facilities, or a similar operational environment
• An understanding of fire safety and building safety responsibilities within residential settings
• Strong organisational and administrative skills, with the ability to manage data accurately
• Good communication skills and the ability to work collaboratively with residents and colleagues
• A proactive, detail ‑ focused approach and a commitment to maintaining high standards of safety

What You’ll Get in Return

You will be joining a supportive organisation that values professional development and offers:

• A competitive salary and benefits package
• Opportunities for training and further qualifications in resident safety and compliance
• A collaborative team culture with strong emphasis on safety and resident wellbeing
• The chance to contribute to impactful safety improvements within social housing communities

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.