Repairs Administrator

4710121
  • Job type

    Temporary
  • Location

    Wembley
  • Working Pattern

    Full-time
  • Specialism

    Administrators
  • Industry

    Property & Real Estate
  • Pay

    15.00

Administrative duties, reactive repairs, coordinating contractors and keeping stakeholders updated

Your new company

My client is recruiting for a fantastic opportunity to join their team as a Repairs Administrator on a temporary basis.


Your new role

You’ll play a key part in the operational and administrative management of reactive repairs orders, helping to ensure high-quality, value-for-money services are delivered to residents. This role involves coordinating works, managing repair orders, and supporting both contractors and customers to resolve issues efficiently.

  • Coordinate works between residents and contractors, resolving site issues
  • Monitor and manage repair orders through to completion, keeping stakeholders updated
  • Handle customer repair issues to prevent escalation
  • Support the customer contact centre with repair queries and first contact resolution
  • Raise orders and invoices to support budget compliance
  • Take and circulate meeting minutes


What you'll need to succeed

  • Experience managing a high-volume caseload in a reactive repairs environment
  • Knowledge of housing repairs, including regulatory requirements
  • Ability to coordinate works related to damp, mould, leaks, and structural damage
  • Strong stakeholder collaboration skills
  • Experience supporting vulnerable residents and resolving complaints empathetically
  • Proficiency in housing management software - Northgate, CRM and Microsoft Office
  • Strong attention to detail and administrative skills


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Lisa North, the specialist consultant managing this position

Located in Watford, 1st Floor, GNR8 building, 49 Clarendon RoadTelephone 03330105986
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