Repairs Administrator
JOB_53329724710121Job type
TemporaryLocation
WembleyWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Property & Real EstatePay
15.00
Administrative duties, reactive repairs, coordinating contractors and keeping stakeholders updated
Your new company
My client is recruiting for a fantastic opportunity to join their team as a Repairs Administrator on a temporary basis.
Your new role
You’ll play a key part in the operational and administrative management of reactive repairs orders, helping to ensure high-quality, value-for-money services are delivered to residents. This role involves coordinating works, managing repair orders, and supporting both contractors and customers to resolve issues efficiently.- Coordinate works between residents and contractors, resolving site issues
- Monitor and manage repair orders through to completion, keeping stakeholders updated
- Handle customer repair issues to prevent escalation
- Support the customer contact centre with repair queries and first contact resolution
- Raise orders and invoices to support budget compliance
- Take and circulate meeting minutes
What you'll need to succeed
- Experience managing a high-volume caseload in a reactive repairs environment
- Knowledge of housing repairs, including regulatory requirements
- Ability to coordinate works related to damp, mould, leaks, and structural damage
- Strong stakeholder collaboration skills
- Experience supporting vulnerable residents and resolving complaints empathetically
- Proficiency in housing management software - Northgate, CRM and Microsoft Office
- Strong attention to detail and administrative skills
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Repairs AdministratorJOB_533297247101212025-07-232025-10-21
Talk to Lisa North, the specialist consultant managing this position
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JOB_53329724710121