• Delivering a warm and professional front-of-house service to clients and colleagues
• Welcoming visitors and preparing refreshments
• Managing visitor logs and coordinating meeting schedules
• Booking meeting rooms in their Norwich and Cromer offices (no travel to Cromer required)
• Supporting the Cromer Partner and team with appointments and client communications
• Handling incoming calls with efficiency and professionalism
• Providing administrative support across departments, including filing, scanning, and archiving
• Maintaining accurate records and ensuring high-quality document storage
• Managing client collections and ensuring proper documentation
• Typing, formatting, and data entry tasks
• Sorting, date-stamping, and scanning incoming and outgoing post
• Acting as the main point of contact for the Cromer office
• Keeping reception and meeting areas clean and presentable
• Updating internal contact lists
• Handling sensitive information with discretion
• Upholding and promoting the values and vision of the company

• Friendly, approachable, and enthusiastic
• Highly organised with strong attention to detail
• A confident communicator with excellent written and verbal skills
• Proactive and collaborative in a team environment
• Skilled in Microsoft Office and quick to learn new systems
• Experienced in a similar administrative role
• Ideally familiar with professional services (though not essential)

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.