Your new company

Your new role

• Greeting and welcoming customers, supporting their journey throughout the centre, and ensuring a thorough checkout.
• Answering, screening, and forwarding incoming customer queries via phone calls, and proactively managing the local mailbox and emails.
• Proactively maintaining a well-presented reception and waiting areas.
• Ensuring customer reports are dispatched from centres within the desired time frame, including effective management of abnormal results.
• Ensuring all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase.
• Processing payments, invoices, added charges, and credit notes upon customer departure.
• Organising yourself to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
• Handling post – collecting, opening, date stamping, distributing incoming post, and posting outgoing post.
• Generating letters as required by the business.
• Monitoring stocks and ordering goods when required.
• Playing an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.
• This role requires shift work, including one Saturday a month.

What you'll need to succeed

What you'll get in return

• 3-month temporary role with potential for extension

• £12 hourly

• On-site parking

• The opportunity to work in a supportive and collaborative team

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.