Your new company

• A professional and welcoming organisation with a strong front‑of‑house presence
• A busy London office where reception plays a key role in shaping first impressions
• You will work closely with the London Office Manager and support teams across the business

Your new role

• Act as the face of the business, providing a warm and professional welcome to all visitors
• Manage switchboard calls for London and regional offices, taking accurate messages and screening sales calls
• Maintain a tidy, well‑presented reception area, kitchen, meeting rooms, and stationery supplies
• Book, prepare, and manage meeting rooms, including arranging refreshments
• Support seminars, training sessions, and evening events, including room setup and clear‑down
• Handle incoming and outgoing post, frank mail, and arrange couriers with tracking
• Monitor the London mailbox and forward emails promptly
• Assist with administrative tasks such as creating notepads, printing, posting, and updating internal systems
• Provide ad hoc support to the Office Manager and wider teams as required

What you'll need to succeed

• A polite, friendly, and professional manner with a confident telephone voice
• Excellent written and verbal communication skills
• Strong organisational ability with the capacity to multitask and prioritise
• Good IT skills, including Microsoft Office and Outlook
• High attention to detail and strong reliability, punctuality, and efficiency
• Ability to work independently, using initiative and problem‑solving skills
• Professional personal presentation and strong interpersonal skills
• Confidence interacting with colleagues and visitors at all levels

What you'll get in return

• A key front‑of‑house role where you directly influence the company’s reputation
• A varied and engaging workload across reception, facilities, and events
• Opportunities to work closely with multiple teams and gain broad office‑support experience
• A supportive environment where your contribution is valued
• Benefits package

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.