• Welcoming clients and guests, delivering a professional and friendly first impression
• Managing meeting room bookings, set-ups, and configurations
• Coordinating catering, AV, and equipment for meetings and events
• Supporting clients with in-room technology, including teams and video conferencing
• Troubleshooting AV issues and liaising with technical teams
• Providing a concierge-style service (taxis, restaurants, general queries)
• Supporting the planning and delivery of meetings and events
• Liaising with internal teams including facilities, catering, and IT
• Maintaining presentation and organisation of all client-facing areas
• Handling enquiries via phone and email efficiently
• Carrying out general administrative tasks and reporting

• Previous experience in hospitality, front of house, or customer-facing roles
• Passion for delivering exceptional service
• Confident communicator with strong interpersonal skills
• Highly organised with the ability to manage multiple tasks
• Comfortable working in a busy, fast-paced environment
• Strong IT skills, including MS Office and AV systems (desirable)
• Proactive, professional, and detail-oriented
• A real team player with a “can-do” attitude

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.