Your new company

Hays are working is with a growing Manufacturing business in Telford who are looking for a Receptionist on a permanent basis. This is an exciting role which is front of office with exposure to a number of stakeholders internally and externally.

Your new role

As a Receptionist, your role will involve a wide variety of Administration duties for which training will be given.

• Act as the first point of contact for the business, which includes answering, screening, and forwarding incoming phone calls to the correct individual/department.
• Management of the company sales email address inbox to ensure all emails are forwarded to the correct contact in a timely manner.
• Providing first class customer service by responding quickly to all enquiries and ensuring any issues are dealt with promptly.
• Assisting with a wide variety of administration tasks, including Triage, Customer Care, Dustcheck Orders, Processing of PO’s, and Contracts.
• Administration cover for holidays and sickness.

What you'll need to succeed

In order to be considered for this role, you will need at least 3 years in a similar Administration/Reception/Customer Service role with comparable goals and responsibilities, as well as:

• Exceptional customer service and interpersonal skills.
• The ability to communicate with people across all levels of the business.
• Multitasking and time-management skills, with the ability to prioritise workload.
• Accuracy and a keen attention to detail.
• The ability to work effectively as part of a team.
• Problem-solving skills.
• The ability to work at a fast pace and to meet deadlines.
• Excellent organisational skills.
• The ability to work under pressure.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.