• Patient Coordination: Meeting and greeting service users, supporting access to self-managed care, and booking appointments via the Inform EPR and SystmOne systems.
• Communication: Managing a busy telephone service, accurately taking messages, and signposting patients to appropriate clinical services.
• Data & Records: Maintaining patient records in line with Information Management policies, including updating demographics, scanning, and archiving.
• Clinic Support: Working alongside nursing staff to support the smooth operation and closure of clinical venues.

• SystmOne Expertise: You must have a sound, working knowledge of SystmOne. This is essential for the role.
• GP Practice Experience: Ideally, you are currently (or have recently been) working within a GP surgery or similar primary care environment.
• Resilience & Empathy: You must feel comfortable and confident working face-to-face with vulnerable patients, maintaining total discretion and professionalism.
• Experience with computer-based information systems and a high level of accuracy in data entry.

• Stable, Permanent Contract: Enjoy the security of a permanent role with consistent hours.
• Competitive Pay: Starting at £12.58/hr, with a guaranteed pay rise already scheduled for next month.
• Meaningful Work: Play a vital part in a service that supports the health and well-being of the local community.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.