Job Opportunity: Engagement Administrator

Location: Bangor
Hours: Full-Time
Contract: Until March 2026
Rate: £15 per hour
️ Sector: Public Sector / Non-Profit

Are you a detail-driven administrator with a friendly phone manner and solid tech skills? Join a supportive engagement team in Bangor, where your work will help deliver meaningful services to the community.

What You’ll Be Doing:

• ️ Managing client records using Microsoft Dynamics 365 CRM
• ✅ Creating, updating, and assigning tasks within the CRM system
• Handling incoming calls professionally, taking accurate messages while ensuring sensitive calls are passed to trained staff
• Supporting the team with day-to-day admin and coordination
• Working in office in Bangor

What You’ll Need:

• Strong computer skills and CRM experience (Dynamics 365 preferred)
• Excellent telephone manner and communication skills
• ️ Ability to handle sensitive information with care and discretion
• ️ Welsh language skills are a bonus, but not essential

This is a fantastic opportunity to be part of a purpose-led organisation making a real difference.