• Coordinate daily operational activities to ensure smooth and efficient workflows.
• Monitor order progress, identifying and addressing delays or risks in a timely manner.
• Liaise with third-party manufacturers to ensure timely delivery in line with customer expectations.
• Act as a central point of communication between service and production teams.
• Collaborate with internal departments to support seamless operations and resolve issues effectively.
• Communicate key updates via internal systems to support overall sales and delivery targets.
• Maintain accurate records and documentation for operations and customer shipments.
• Generate and share operational reports, ensuring data accuracy and visibility.
• Work alongside quality teams to support continuous improvement and resolve quality-related issues.
• Contribute to a positive, collaborative team environment and support wider business objectives.

• Strong communication skills, both written and verbal, with the ability to engage across teams.
• Highly organised with excellent time management and the ability to prioritise effectively.
• A proactive problem-solver with strong attention to detail.
• Able to work in a fast-paced environment and adapt to changing priorities.
• Committed to maintaining high standards of quality and operational excellence.

• Experience in a similar role (Operations, Administration, or Project Coordination).
• Familiarity with Monday.com or similar project management tools.
• Knowledge of ERP systems such as Sage 200.
• Understanding of operational processes or supply chain coordination.
• Experience within the medical or healthcare sector (advantageous).

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.