Product Quality Manager
JOB_53515724736985Job type
ContractLocation
ChichesterWorking Pattern
Full-timeSpecialism
ManufacturingIndustry
AutomotivePay
Hourly RateClosing date
5 Nov 2025
PMP (Problem Management Process) knowledge and application;Quality tools proficiency: PQM, FMEA, Ishikawa, 5 W
Product Quality Manager
Assignment Type: Temporary, ongoing basis where you will be engaged via Hays
Location: Chichester
Working Environment: office based on site
Pay type: Competitive hourly pay rate
Our client
The world’s pre-eminent super-luxury automotive brand is based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence.
The Role
What awaits you?
Job Responsibilities and Description
The product quality manager is responsible for steering the Plant Goodwood quality sensors to raise PQM incidents according to the requirements of the Problem Management Process (PMP). The alignment of the problem severity and that basic level zero analysis has been completed and documented within the PQM incident.
Responsible for assigning PQM problems to the problem owners, driving the Plant Goodwood A-T PQM landscape against plant targets, according to the BMW Problem Management.
Process and for the transfer of all customer's relevant PQM problems to the A-LPP product line PQM landscape.
Responsible for the monitoring of PQM problem status for correct priority, consistency, effectiveness and quality of information documented by the problem owner.
Responsible for the alignment of incidents between reporting lines T (Production), V (Service) and E (Development).
Steering and maintaining CR-T-5-G-2 owned KPIs (DpU, Rework, Average Runtime St.0-90, Customer Protection, Q-Index) and reporting deviations against defined target.
Ensuring the progression of all new PQM incidents raised by reporting line T (0-10 in 5 working days).
Ensuring all problems must be hand-shaken to the relevant technologies.
Ensuring all problems at Status' have the correct requirements and documentation. Ensuring the measures implemented are effective and providing the of SPOE confirmation when assigned as the evaluator (SPOEs processed should have sensor confirmation and IPSQ data attached.)
Weekly attendance at the PMP Landscape Review Circle (all critical issues escalated).
Steering, transfer and handshake of relevant problems from A-T to A-LPP when a concept relevant solution is required.
Requirements/Preferences
Understanding and experience of the PMP process is beneficial.
Understanding & ability to effectively use quality tools, e.g. PQM, FMEA, GWK Tool, Ishikawa, 5 Whys.
Experience of dealer network and warranty systems is beneficial.
Technical product knowledge.
Understanding of quality topics potential effect upon customers.
Strong self-motivation, ability to negotiate and convince others, outstanding interpersonal and communication skills.
Knowledge of German language beneficial.
Qualified to HNC / Degree level in a quality or engineering field or relevant experience.
Experience and understanding of the 7 tools of quality.
Benefits:
Competitive hourly rate along with an annual performance-related bonus
Access to a subsidised restaurant
Hays Go1 training platform which offers a library of over 70,000 courses.
Access to Ben – Offers support across a wide range of topics such as mental health well-being, financial or legal matters
Local retail and restaurant discounts
35 days annual leave (Including bank holidays)
What next?
If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now on 0116 261 5001.
Product Quality ManagerJOB_535157247369852025-10-222025-11-05
Talk to Jane Pretty, the specialist consultant managing this position
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JOB_53515724736985