People Support Advisor – 30 Hours/Hybrid
JOB_53434564724984Job type
PermanentLocation
LondonWorking Pattern
Part-time,Specialism
Recruitment And ResourcingIndustry
Charities & Not For ProfitPay
£26,847 – Pro Rata Salary for 30 hoursClosing date
24 Sep 2025
People Support Advisor
People Support Advisor – Part-Time – 4 Days a week
Location: London
Contract Type: Fixed-term (Maternity Cover) – 9 months
Hours: 30 hours per week – Hybrid Working
Salary: £26,847 for 30 hours
Hours: 30 hours per week – Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the Role
As a People Support Advisor, you’ll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You’ll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
- Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
- Provide clear, friendly, and professional HR advice across a wide range of topics.
- Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
- Escalate complex queries to senior colleagues or specialist teams as needed.
- Support process improvements and contribute to team performance reviews.
- Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You’ll Bring:
- Experience in HR support and processing within a large organisation.
- Strong understanding of HR policies and procedures.
- Excellent communication and customer service skills.
- Ability to manage high volumes of work with accuracy and minimal supervision.
- Proficiency in Microsoft Office and HR systems – Experience using iTrent is a must for this role.
- CIPD Level 3 or equivalent experience.
- A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
- Degree in a relevant subject
- Experience in the not-for-profit sector
- Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV to matthew.sharman@hays.com
People Support Advisor – 30 Hours/HybridJOB_534345647249842025-09-162025-09-24
Talk to Matthew Sharman, the specialist consultant managing this position
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JOB_53434564724984