Your new company

Hays Payroll is pleased to be partnering with a well-established and highly regarded organisation who are seeking a Payroll Administrator to join its finance function. This is an excellent opportunity to become part of a collaborative and customer-focused team, supporting a diverse payroll operation while contributing to ongoing process improvements and business projects. Operating within a professional and values-driven environment, the organisation is committed to delivering an exceptional service.

Your new role

As Payroll Administrator, you will support the end-to-end processing of multiple payrolls across weekly, monthly and quarterly pay frequencies, ensuring all payments are accurate, compliant and delivered on time.

Responsibilities will include:

• Processing payroll payments, statutory deductions and third-party payments.

• Supporting PAYE compliance activities, including RTI submissions and year-end processes.

• Responding to payroll and pension payroll enquiries, providing a high level of customer service.

• Working closely with HR, Finance and wider business teams to ensure payroll accuracy.

• Assisting with payroll projects, system upgrades, process improvements and new payroll implementations.

• Supporting payroll controls, reconciliations and compliance activities.

• Investigating and resolving payroll queries and escalating technical issues when required.

• Contributing to continuous improvement initiatives to enhance payroll efficiency and service delivery.
  
  

What you'll need to succeed

• Strong end-to-end payroll experience.

• Strong working knowledge of current UK payroll legislation and HMRC requirements.

• Excellent customer service and stakeholder management skills.

• Experience handling complex payroll queries and maintaining high levels of accuracy.

• Strong communication skills, both written and verbal.

• Advanced Excel skills, including VLOOKUPs, alongside proficiency in Microsoft Word and Outlook.

• A proactive and adaptable approach with the ability to work to deadlines in a fast-paced environment.

• Experience identifying and implementing process improvements.

What you'll get in return

• The opportunity to join a supportive and collaborative payroll team.

• Exposure to complex payroll operations and specialist payroll projects.

• Ongoing professional development and opportunities to broaden your payroll expertise.

• A varied role offering a mix of payroll processing, customer service and project work.

• The chance to contribute to continuous improvement initiatives within a respected organisation.

• A positive and values-led working environment focused on teamwork, innovation and customer service.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.