Your new company
As a Payroll & Pensions Officer, you’ll be responsible for the accurate and timely processing of payroll and pensions for university employees. You’ll ensure data integrity, compliance with statutory regulations, and provide excellent customer service to both internal and external stakeholders. This role is a full-time role with a hybrid policy of up to 2 days working from home where you will be working 36.25 hours per week. This organisation offers one of the most generous benefits packages in the sector!

Your new role
- Input and validate payroll data using the HR/Payroll system
- Process temporary changes such as holiday pay, overtime, deductions, and statutory payments (SMP, SSP)
- Manage pension scheme enrolments, opt-outs, and leaver adjustments across multiple schemes (LGPS, USS, TPS, NEST, Royal London, NHS)
- Ensure compliance with auto-enrolment and maintain accurate records
- Handle court orders, student loan deductions, and salary adjustments
- Maintain secure and up-to-date payroll and pension records
- Ensure adherence to HMRC regulations, pension legislation, and internal financial policies
- Support internal and external audits with documentation and explanations
- Act as the first point of contact for payroll and pension queries from staff and external bodies
- Provide clear guidance on payslips, tax codes, pension contributions, and general payroll matters
- Escalate complex queries to senior payroll officers when needed
- Assist with the production and distribution of payslips, P60s, P45s, and other payroll documentation
- Collaborate with HR, Finance, and other departments to ensure smooth payroll operations
- Contribute to the development and improvement of payroll procedures and guidance documents
- Attend team meetings, training sessions, and professional development events
- Support the improvement of the student experience through your role

What you'll need to succeed
Experience in payroll or pensions administration in a busy office environment
Strong Excel skills (including VLOOKUP and Pivot Tables)
Excellent attention to detail and organisational skills
Confidence handling sensitive data and communicating clearly

What you'll get in return
Salary £24,000 - £26,000
35 Days Annual Leave
(30 days + bank holidays + Christmas shutdown)
Hybrid Working – 2 days from home
Free On-Site Parking
Guaranteed Annual Pay Rise for hitting performance targets
Flexi-Time – extra hours worked can be taken as holiday
Generous Pension Scheme
Occupational Maternity Leave
Sick Pay
Access to a Dedicated Training Centre for ongoing development

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.