• Working on an oracle fusion programme, being an technical consultant on the oracle programme.
• Configure and manage Oracle Cloud environments to ensure high availability, reliability, and security, following best practices.
• Successfully manage and execute environment refresh cycles for development, testing, staging, and production environments, ensuring minimal disruption and data integrity.
• Seamlessly implement Oracle Cloud quarterly releases, ensuring system compatibility, thorough testing, and user communication.
• Manage and support Oracle Identity Cloud Service (IDCS), ensuring secure user identity management, access control, and compliance with authentication and authorization policies.
• Design, implement, and maintain effective integration flows using Oracle Integration Cloud (OIC), ensuring smooth data and process integration between Oracle Cloud services and third-party applications.
• Troubleshoot and resolve issues within OIC integrations, ensuring minimal disruption to business operations.
• Maintain a high level of customer satisfaction by resolving support tickets efficiently and accurately, prioritizing issues based on impact and urgency.
• Provide clear and effective communication with customers and internal teams, translating technical details into understandable terms.

• Experience working as an oracle cloud engineer in a oracle implementation capacity is essential
• Experience working within the public sector is desirable.
• Hands on Experience

• Oracle Cloud Infrastructure (SaaS, PaaS & IaaS)
• Oracle Fusion Tech Support Experience
• Oracle Cloud support experience
• OIC experience.
• IDCS Management
• Strong written and verbal communication skills
• Strong presentational skills
• Strong customer service skills
• Be able to adapt quickly

What you need to do now

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