Operations Manager

4390678
  • Job type

    Permanent
  • Location

    Stockport
  • Working Pattern

    Full-time
  • Specialism

    Call Centre Operations And Management
  • Industry

    Business or Management Consultancy
  • Pay

    Competitive

Permanent Operations Manager


Your new company

This organisation is a strategic and hands-on Operations Manager to lead a team and support with their customer journey.

Your new role

Your responsibilities include:
  • Leading daily stand-ups and managing a team
  • Overseeing the full end-to-end customer journey
  • Identifying and implementing process improvements
  • Ensuring regulatory compliance
  • Monitoring team performance and producing regular reports
  • Collaborating across departments to enhance operational efficiency
  • Other ad-hoc duties required

What you'll need to succeed

  • A strong background in regulated, professional services
  • Proven experience in a managerial or operational leadership role
  • A track record of improving processes and driving performance
  • Strong analytical and reporting skills
  • Clear communication, adaptability, and a proactive mindset

What you'll get in return

You will receive an excellent competitive rate for a growing business, with the opportunity to work from home and a benefits package including holiday allowance, pension and more.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Apply for this job

Talk to Olivia Maginnis-Jones, the specialist consultant managing this position

Located in Manchester, 4th Floor, City Tower, Piccadilly PlazaTelephone 0161 228 7374
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