Operations Manager Portfolio Operations

4754742
  • Job type

    Temporary
  • Location

    Milton Keynes
  • Working Pattern

    Flexible Working,Full-time
  • Specialism

    Banking Operations
  • Industry

    Banking & Financial Services
  • Pay

    70000
  • Closing date

    22 Feb 2026

Operations Manager – Portfolio Operations (Existing Business) Temp/ Contract , Temp to Perm


Operations Manager – Portfolio Operations (Existing Business)


Interim | Contract | Temp-to-Perm Options
Location: Milton Keynes (4 days on site)
Sector: UK-Licensed Business Lending

Our client, a UK-licensed business lending organisation, is establishing a new operational site in Milton Keynes. To support this growth, they are seeking an experienced interim specialist to join the leadership team as Operations Manager – Portfolio Operations (Existing Business). This pivotal role will help shape best-practice processes and ensure the smooth running of business-as-usual activity across the loan portfolio.


The Role


As Operations Manager for Portfolio Operations, you will take ownership of all in-life loan management activities, ensuring efficient, compliant and well-controlled BAU operations. Responsibilities include:

  • Managing in-life loan servicing and customer support
  • Overseeing collections, arrears and payment management
  • Ensuring accurate reconciliations and strong financial controls
  • Producing and maintaining MI, operational reporting and data integrity
  • Maintaining consistent compliance with internal policies and regulatory expectations
  • Driving operational improvements and embedding best-in-class processes
  • Utilising internal workflow and loan management systems (experience with nCino is advantageous)



About You


We are looking for an experienced operations leader with:

  • Proven experience in portfolio operations, loan servicing, collections and arrears management
  • Strong capability in running stable BAU operations within a regulated lending environment
  • A track record of delivering operational enhancements and process improvements
  • Proficiency with operational workflow systems; familiarity with nCino is beneficial.
  • The ability to operate effectively in an interim, contractor or temp-to-perm capacity



Engagement Details


  • Contract length: 3–6 months initially
  • Start date: Mid-January 2026
  • Engagement type: Day-rate contract or fixed-term contract options
  • Working pattern: 4 days per week on site in Milton Keynes



What to Do Next


If you are interested in this opportunity, please click ‘apply now’ to submit an up-to-date CV or contact us directly to discuss the role.

Apply for this job

Talk to Reuben Samain, the specialist consultant managing this position

Located in Milton Keynes, First Floor, ll Exchange Square, North Fourth Street, MK9 1HLTelephone 01908870254
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