Operations Manager - New Business

4754731
  • Job type

    Temporary
  • Location

    Milton Keynes
  • Working Pattern

    Flexible Working,Full-time
  • Specialism

    Banking Operations
  • Industry

    Banking & Financial Services
  • Pay

    70000
  • Closing date

    22 Feb 2026

Operations Manager – New Business (Interim / Contract)

Operations Manager – New Business (Interim / Contract)


Location: Milton Keynes (4 days on site)
Sector: UK-Licensed Business Lending

Our client, a UK-licensed business lending organisation, is establishing a new operational site in Milton Keynes. They are now seeking an experienced interim specialist to join the leadership team as Operations Manager – New Business. This is a key role, supporting the growth of a new site and shaping best-in-class operational processes for the lending journey.


Key Responsibilities


  • Lead and manage the full new-business lending workflow, ensuring efficient onboarding, KYC/AML checks, underwriting support and first-line QA.
  • Drive continuous improvement across processes to enhance throughput, reduce friction and shorten the credit decision journey.
  • Provide operational leadership across new-business teams, supporting service excellence and regulatory compliance.
  • Utilise nCino or comparable workflow/credit systems to manage deal progression, maintain accurate records and support reporting.



About You


  • Strong experience in business lending operations, particularly new-business and onboarding workflows.
  • Proven track record in process optimisation and operational delivery in a regulated environment.
  • Experience with nCino or similar lending/CRM workflow tools is beneficial.
  • Able to operate effectively in an interim or contract capacity, providing stability and leadership during a period of organisational build-out.



What You’ll Get in Return


  • Flexible working options.
  • 4 days per week on site in Milton Keynes.
  • Contract or temp-to-perm options available.
  • Opportunity to play a pivotal part in establishing a brand-new operational centre.



What to Do Next


If you’re interested in this role, click ‘apply now’ to send an up-to-date copy of your CV or contact us directly.

Apply for this job

Talk to Reuben Samain, the specialist consultant managing this position

Located in Milton Keynes, First Floor, ll Exchange Square, North Fourth Street, MK9 1HLTelephone 01908870254
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