Your new company

Hays are recruiting for a temporary to permanent Operations Administrator for an established organisation within the financial services sector who is seeking a highly organised and proactive Operations Administrator to support a specialist project team.

Your new role

This temporary‑to‑permanent role will suit someone with strong administrative capability, excellent communication skills, and the ability to manage multiple priorities within a fast‑paced environment. The successful candidate will play a key role in coordinating daily operations, managing critical correspondence, and ensuring the smooth running of project workflows.
Key Responsibilities

• Email & Correspondence Management

• Manage shared project inboxes, including triaging, tracking, and responding to incoming communications.

• Ensure timely routing of queries, following up where needed to maintain service standards.

• Maintain high levels of accuracy and professionalism in all written communication.
• Administrative & Operational Support
• Provide day‑to‑day administrative assistance to the project team to ensure smooth operational delivery.
• Support in preparing, organising, and maintaining project documentation.
• Assist with general office and organisational tasks as needed.
• Document Coordination
• Process internal requests for project‑related documents, ensuring accuracy and confidentiality.
• Retrieve, compile, and distribute documentation in line with defined procedures.
• Maintain structured and compliant filing records.
• Complete ad‑hoc operational tasks contributing to project milestones and team efficiency.
• Identify opportunities to streamline or improve administrative processes.

What you'll need to succeed

• 1–3 years’ experience in an administrative, coordination, or office support role.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent organisational and time‑management skills.
• Confident written and verbal communication.
• Ability to work independently as well as collaboratively within a small team.
• High attention to detail with strong problem‑solving abilities

What you'll get in return

• Hybrid working is available.
• This role offers a genuine opportunity to transition into a permanent position based on performance and project requirements.
• Salary between £30,000 - £35,000 dependent on experience.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.