Your new company

Hays are working with a reputable business based in Telford who are looking for an Office Manager on a 12 month fixed term contract basis, this position will provide essential office management and HR support to ensure the smooth and professional running of the organisation.The Office Manager will oversee daily office operations, maintain compliance with HR processes and employment legislation, and act as a trusted advisor to managers on people‑related matters.

Your new role

In your new role you will be available to start immediately and duties will include:

• Office Management.
• Oversee the day-to-day running of the office to ensure a professional, efficient working environment.
• Manage office supplies, equipment, scheduling, and operational processes.
• Coordinate IT access for starters, leavers, and internal role changes.
• Maintain asset registers, hardware tracking, and equipment returns.
• Support senior leadership with administrative and organisational requirements.
• Ensure organisational compliance with UK employment legislation and internal HR policies.
• Review and update HR policies and procedures when required.
• Provide first-line HR guidance to managers on people matters and employment processes.
• Maintain confidentiality and data protection compliance at all times.
• Support and manage ER cases including disciplinary, grievance, absence, and capability matters.
• Coordinate recruitment activities with hiring managers and external partners.
• Manage onboarding, inductions, and system setup for new starters.
• Performance, Training & Development
• Maintain and update HR records, files, and systems
• Produce reports on headcount, absence, performance indicators, and general HR metrics.
• Provide data-driven insights to support leadership decision-making.
• Submit accurate information for starters, leavers, contractual changes, and salary adjustments.
• Maintain secure and confidential employee data.

What you'll need to succeed

• Proven experience in an Office Manager, HR Manager, or Senior HR Generalist role.
• Strong understanding of UK employment law and HR best practice.
• Demonstrable experience managing disciplinary, grievance, and absence matters.
• Ability to support and guide managers confidently.
• Highly organised, professional, and confidential approach.
• Ability to work independently and manage multiple priorities
• CIPD level is desirable not essential.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.