• Enter completed production sheets into the internal MRP system with high accuracy.
• Review production paperwork, correcting any errors where necessary.
• Update MRP records with revised completion dates from the Production Manager.
• Generate daily despatch reports through the MRP system.

• Monitor completed jobs to ensure goods are dispatched in line with customer requirements.
• Track aged stock and ensure call‑off dates are met within agreed timeframes.
• Provide holiday cover for daily despatch duties, including maintaining despatch spreadsheets.
• Confirm customer account status with Accounts before releasing goods for invoicing.
• Enter delivery and pallet information into the haulier portal.

• Notify customers of order delays where necessary.
• Book deliveries into shared Outlook calendars and manage internal scheduling.
• Answer incoming telephone calls professionally and handle general enquiries.

• Input customer orders accurately, ensuring correct pricing and capturing any additional charges (delivery, setup, etc.).
• Complete daily filing and maintain organised administrative documentation.
• Support the wider team with general office and administrative duties as required.

• Confident using Microsoft Office applications (Outlook, Excel, Word).
• Professional, confident telephone manner.
• Strong attention to detail and accuracy.
• Ability to manage workload independently and prioritise effectively.
• Reliable, proactive and able to work within a fast‑paced production environment.

• Experience within manufacturing, production, logistics or film‑technology environments.
• Familiarity with MRP/ERP systems.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.