• Own end‑to‑end design for non‑functional requirements, integration contracts, resilience patterns, and rollback strategies.
• Define and maintain clear, testable runbooks and operational procedures.

• Design and execute change rehearsals, smoke tests, soak tests, and rollback plans.
• Ensure all changes meet the highest standards of safety, repeatability, and automation.

• Lead code reviews for infrastructure‑as‑code and automated runbook workflows.
• Champion SRE best practices including error budgets, reliability metrics, and reduction of operational toil.

• Perform defect analytics and drive focused remediation sprints.
• Continuously enhance standard change models and expand automation coverage.

• Strong background in networks and/or security, with hands‑on design, build, and operational experience across at least one major technology stack.
• Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps.
• Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post‑incident review culture.
• Excellent troubleshooting skills across multiple layers:
  • Network
  • Identity
  • Endpoint
  • Proxy
  • SIEM/SOAR

What you need to do now

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