We're looking to recruit a Neighbourhood Officer in St Helens for a minimum of 3 months, where you will act as the key point of contact for customers, responsible for managing your own portfolio of properties and delivering high-quality, customer-focused housing and tenancy management services.

You will work closely with tenants, stakeholders and internal teams to ensure neighbourhoods remain safe, well-maintained and vibrant places to live.

Key responsibilities:

• Manage property and tenancy-related issues including rent arrears, anti-social behaviour, tenancy breaches and estate inspections

• Carry out visits such as new tenancy signups, tenancy audits, exchange inspections and eviction support

• Serve notices and take appropriate action regarding reports of ASB and other tenancy breaches

• Promote safeguarding, equality and health & safety across all activities

• Work collaboratively with stakeholders and external agencies to support tenancy sustainment and independent living

• Represent the group at meetings, promoting positive tenant engagement and neighbourhood improvement initiatives

• Monitor neighbourhood data to target resources effectively and reduce business risks

What you'll need to succeed:

• Proven experience in a housing and tenancy management role within social housing, including dealing with anti-social behaviour cases

• Strong understanding of tenancy law, housing policies and safeguarding

• Experience of working with vulnerable individuals and multi-agency teams

• Strong organisational skills and the ability to manage a varied workload

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return :

• Competitive hourly rates

• Hybrid working

• Option to be paid PAYE or Umbrella

• Mileage reimbursement

• Temp to perm opportunities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.