We're seeking an experienced and pro-active Neighbourhood Housing Officer in Liverpool on an ongoing temporary basis for a minimum of 3 months. This is an agile role, with frequent time spent on patch across North Liverpool, whilst there's no fixed office/home working split, you must be able to attend meetings and training in Liverpool City Centre when required.

Key responsibilities:

• Manage low level ASB (including dog-related issues) and support community safety cases such as cuckooing with the Safer Neighbourhoods Team

• Lead on tenancy management, including breaches, safeguarding, arrears visits, and estate/communal inspections

• Let homes efficiently to reduce rent loss and provide responsive customer service, including face to face visits

• Maintain strong visibility in neighbourhoods, gather resident feedback and support neighbourhood sustainability

• Contribute to neighbourhood plans, deliver neighbourhood management activity and support environmental standards

• Build effective partnerships with local agencies and manage service charges, budgets, renewals and resident consultations

What you'll need to succeed

• Strong experience in tenancy management including ASB within a social housing environment

• Confidence working in the community, including lone working and on your own initiative

• Strong communication and interpersonal skills

• Flexible and adaptable approach, happy to follow a no fixed office or WFH pattern

• Driving licence with access to your own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Mileage reimbursement

• Ongoing contract until end of Sept 2026

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.