We're looking to recruit a Neighbourhood Officer in Liverpool to support our social housing client on an 8-month, 37 hour per week contract.

Key responsibilities:

• Deliver a full range of tenancy and estate management services

• Investigate tenancy breaches including abandonment, fraud and unauthorised occupation

• Conduct tenancy audits, starter reviews, and accompanied viewings

• Manage anti-social behaviour, safeguarding, nuisance and hate crime reports

• Promote tenant engagement and satisfaction

• Monitor neighbourhood data to target resources effectively

• Ensure compliance with safeguarding, health & safety and GDPR policies

• Collaborate with Enforcement, Income and Sustainment teams, as well as external partners and agencies

What you'll need to succeed

• Experience in a customer-facing housing and tenancy management role

• Experience of investigating and managing anti-social behaviour, safeguarding and tenancy breach cases

• Strong knowledge of housing legislation, tenancy sustainment and welfare benefits

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Competitive salary

• Hybrid working

• Long term contract

• Option to be paid PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.