Neighbourhood Officer

4695234
  • Job type

    Temporary
  • Location

    Liverpool
  • Working Pattern

    Full-time
  • Specialism

    Social Housing
  • Industry

    Property & Real Estate
  • Pay

    Up to £22.50 per hour

Neighbourhood Officer (Social Housing) - Liverpool - Ongoing temp - Competitive hourly rates

We are seeking an experienced Neighbourhood Officer in Liverpool to support our social housing client on a temporary contract for a minimum of 3 months, paying up to £22.50 per hour with hybrid working.


Key responsibilities:

  • Delivering a range of housing and tenancy management services across your patch, acting as a key contact for customers within the community

  • Undertake a range of visits including viewings, tenancy audits, exchange inspections, tenancy reviews, new starter visits and attending evictions

  • Dealing with abandonments, relationship breakdowns, assignments, unauthorised occupations including subletting, tenancy fraud and failures to allow access

  • Manage your own caseload of low to medium level ASB, hate crime, safeguarding and other tenancy breaches including carrying out investigations, gathering evidence and witness statements

  • Identifying customers at risk of tenancy failure, undertaking assessments of needs and implementing positive interventions or signposting to external agencies to support the sustainment of tenancies

  • Responding to general enquiries or complaints from customers and local MPs

  • Discharging all legal, regulatory and insurance duties within your portfolio

What you'll need to succeed

  • Experience of managing stock, delivering housing and tenancy management services including managing nuisance & ASB

  • Good knowledge of housing legislation and best practice

  • Strong communication and interpersonal skills with the ability to manage professional relationships with tenants including challenging non-compliance

  • Driving licence with access to own vehicle and valid business insurance

What you'll get in return

  • Weekly pay

  • Competitive hourly rates

  • Hybrid working with mileage reimbursement

  • Option to be paid PAYE or Umbrella

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Megan Hall, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01925 302334
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