We are looking to recruit an experienced Neighbourhood Officer on a full-time, temporary contract in Liverpool for a minimum of 3 months paying up to £22.50 per hour.

Key responsibilities:

• Ensuring the delivery of high-quality housing & tenancy management services across your own patch of properties across Liverpool including managing your own caseload of low to medium level anti social behaviour cases

• Dealing with various tenancy issues including relationship breakdowns, abandonments, unauthorised occupations including subletting, tenancy fraud and failure to allow access

• Carrying out a range of visits including viewings, tenancy audits, exchange inspections and tenancy reviews

• Managing your own case of ASB & tenancy breaches including carrying out investigations, gathering evidence and witness statements, preparing legal paperwork for legal proceedings and attending evictions

• Identifying customers at risk of tenancy failure, completing assessments of needs and making appropriate referrals to internal/external services to ensure tenancy sustainment

• Responding to general enquiries or complaints from customers, stakeholders and local MPs

What you'll need to succeed

• Proven experience of delivering housing and tenancy management functions including ASB case management and low level arrears

• Good understanding and knowledge of housing legislation & best practice

• Knowledge and understanding of welfare reform and benefits

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Hybrid working

• Mileage reimbursement

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.