Neighbourhood Officer

4691472
  • Job type

    Temporary
  • Location

    Liverpool
  • Working Pattern

    Full-time
  • Specialism

    Social Housing
  • Industry

    Property & Real Estate
  • Pay

    Up to £22.50 per hour

Neighbourhood Housing Officer - Liverpool - Min 3 month temp

We are looking to recruit an experienced Neighbourhood Officer on a full-time, temporary contract in Liverpool for a minimum of 3 months paying up to £22.50 per hour.


Key responsibilities:

  • Ensuring the delivery of high-quality housing & tenancy management services across your own patch of properties across Liverpool including managing your own caseload of low to medium level anti social behaviour cases

  • Dealing with various tenancy issues including relationship breakdowns, abandonments, unauthorised occupations including subletting, tenancy fraud and failure to allow access

  • Carrying out a range of visits including viewings, tenancy audits, exchange inspections and tenancy reviews

  • Managing your own case of ASB & tenancy breaches including carrying out investigations, gathering evidence and witness statements, preparing legal paperwork for legal proceedings and attending evictions

  • Identifying customers at risk of tenancy failure, completing assessments of needs and making appropriate referrals to internal/external services to ensure tenancy sustainment

  • Responding to general enquiries or complaints from customers, stakeholders and local MPs

What you'll need to succeed

  • Proven experience of delivering housing and tenancy management functions including ASB case management and low level arrears

  • Good understanding and knowledge of housing legislation & best practice

  • Knowledge and understanding of welfare reform and benefits

  • Driving licence with access to own vehicle and valid business insurance

What you'll get in return

  • Weekly pay

  • Competitive hourly rates

  • Option to be paid PAYE or Umbrella

  • Hybrid working

  • Mileage reimbursement

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Megan Hall, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01925 302334
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