We're looking to recruit a Neighbourhood Housing Officer in the Lancashire region on a full-time, temporary contract for a minimum of 8 weeks on behalf of a housing association. This is a 37.5 hour per week hybrid role, but will have a weekly requirement to travel the region so a driving licence with access to own vehicle and valid business insurance is essential.

Key responsibilities include:

• Be an active presence within the community, carrying out regular visits and neighbourhood inspections to identify issues and areas for improvement

• Assisting with lettings, allocations, voids management, signups and viewings with new tenants, and completing new tenancy visits, tenancy audits and reviews

• Completing fire risk assessments and other health & safety compliance tasks such as gas & electrical safety

• Manage your own caseload of anti-social behaviour and other tenancy breaches including gathering evidence, witness statements and preparing legal paperwork

• Support tenants at risk of tenancy failure and offering tenancy sustainment advice, signposting to external services where appropriate

• Respond to general enquiries and complaints from customers, stakeholders and local MPs

What you'll need to succeed

• Experience in a customer-facing, housing and tenancy management position with experience of managing your own cases of ASB & other tenancy breaches through to legal proceedings

• A good understanding of housing legislation and best practice

• A good understanding of welfare reform and benefits available including Universal Credit and PIP

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Hybrid working with mileage reimbursement

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.