This is an exciting opportunity to join a globally connected insurance organisation with a strong presence in the London market. The business is known for its collaborative culture and commitment to delivering high-quality claims service across a diverse international client base.

As a Mandarin-speaking Claims Adjuster, you will be responsible for managing claims from first notification through to final settlement. You’ll be working across a range of commercial and personal lines, with a particular focus on supporting Chinese-speaking clients and stakeholders.

The role involves reviewing documentation, liaising with brokers and policyholders, and ensuring claims are handled efficiently and in line with regulatory standards. You’ll also be expected to maintain accurate records, contribute to internal process reviews, and support cross-departmental collaboration where needed.

To be successful in this role, you must be fluent in Mandarin or Cantonese and have prior experience within the insurance industry. Experience in Insurance is essential, although it does not necessarily have to be in Claims. You’ll need to be confident working with figures, comfortable engaging with a range of stakeholders, and capable of managing sensitive information with discretion and accuracy. A proactive mindset, strong communication skills, and familiarity with Microsoft Office tools will also be key.

You’ll join a supportive and forward-thinking team with opportunities for professional development and exposure to international claims handling. The company offers a competitive salary, a collaborative working environment, and the chance to make a real impact in a growing area of the business.