Your new company

Are you passionate about making a difference in the lives of older people? Do you thrive in a varied, people-focused role where no two days are the same? We are looking for a Local Housing Manager to join our Retirement Living team!

Your new role

• Deliver a professional, effective housing and support service to residents.
• Ensure all compliance, health & safety checks, and audits are completed and acted upon.
• Manage reactive repairs, planned maintenance, and local contractors (gardening, cleaning, etc.).
• Oversee void management, ensuring properties are let efficiently and to a high standard.
• Organise and facilitate events and activities to reduce social isolation and encourage community engagement.
• Respond to anti-social behaviour, complaints, and safeguarding concerns in line with policy.
• Support residents with tenancy sustainment, welfare benefits, and signposting to external agencies.
• Maintain accurate records and ensure GDPR compliance.
• Assist with recruitment, induction, and line management of staff (where applicable).

What you'll need to succeed

• Essential: Excellent standard of reading, writing, and numeracy. Competent ICT user.
• Desirable: Experience in social housing, especially with older people or vulnerable groups (dementia, mental health, etc.).
• Strong communication, mediation, and relationship-building skills.
• Able to manage conflicting priorities and remain calm under pressure.
• Committed to equality, diversity, health & safety, and excellent customer service.
• Able to access all areas of the building (including stairs) and travel to other sites as required.
• Satisfactory Enhanced DBS check required.

• CIH Level 3 or 4 (desirable, not essential).

What you'll get in return

• A varied, rewarding role with a real impact on residents’ lives.

• Supportive team environment and ongoing training.

• Opportunities for professional development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.