Your new company

You’ll be joining a forward-thinking local authority partnership that’s committed to delivering high-quality housing services to its communities. The organisation is known for its customer-focused approach, flexible working culture, and dedication to supporting vulnerable residents. With a strong emphasis on collaboration, wellbeing, and professional development, this is a fantastic opportunity to be part of a team that truly makes a difference in people’s lives.

Your new role

As a Lettings Assistant, you’ll play a vital role in helping homeless households transition from emergency placements to long-term accommodation. You’ll provide practical support, manage tenancy agreements, and liaise with support services to ensure residents receive the help they need.

- Arrange emergency hotel placements in line with council policies.
- Support residents with benefit claims and welfare needs.
- Manage council-owned temporary accommodation, including rent accounts and licence agreements.
- Maintain accurate housing records and liaise with statutory and voluntary agencies.
- Ensure compliance with health and safety legislation and council policies.
- Assist in implementing new housing policies and procedures.

Contract: This is a 3-month temporary position
Rate of pay: £19.21 p/h (inclusive of holiday)
37 hours a week.

What you'll need to succeed

- Experience working with vulnerable or distressed individuals.
- Strong communication and interpersonal skills.
- Knowledge of health and safety regulations related to housing.
- Proficiency in IT systems, including Word, Excel, and email.
- A full UK driving licence and access to a car insured for business use.
- Minimum of 5 GCSEs (A–C), including English and Maths.

What you'll get in return

- 25 days annual leave + bank holidays + Christmas closure.
- Flexible working and annualised hours.
- Career average pension scheme with life insurance.
- Health and wellbeing benefits including gym discounts, free swims, and eye tests.
- Cycle to work scheme.
- Two volunteering days per year.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.