Junior Service Delivery Manager
JOB_53749664771147Job type
ContractLocation
LondonWorking Pattern
Full-timeSpecialism
Projects & Change ManagementIndustry
Technology & Internet ServicesPay
up to £410pd (Inside IR35)
Junior Service Delivery Manager – ITIL, CSAT, SLA, SC Clearance
Junior Service Delivery Manager – ITIL, CSAT, SLA, SC Clearance
Up to £410 per day (Inside IR35 – Umbrella)
South of London / Hybrid (1-2 days per week onsite)
6 Months
My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager with good knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.
Key Requirements:
- Previous commercial experience in Service Delivery Management
- Good ITIL knowledge and understanding of ITIL processes
- CSAT and Service Relationship experience
- Proven experience of managing and delivering to SLAs
- Contract Management
- Strong awareness of Incident, Problem and Change Management principles and processes
- Ability to establish and foster a continuous Service Improvement culture
- Flexible approach towards hybrid working
- Eligibility for Security Clearance (SC)
Nice to have:
- Active Security Clearance (SC)
- ITIL certification
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Junior Service Delivery ManagerJOB_537496647711472026-02-132026-05-15
Talk to Lauren Duke, the specialist consultant managing this position
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JOB_53749664771147