Introduction to Banking

This course will introduce the learner to the history of banking around the world, accompanied by an instructional video to bolster the learner’s understanding of eachconcept. Additionally, the course will educate the learner on how a bank’ experience, size, and future outlook help determine the learner’s role in the bank.

Critical Thinking and Problem Solving

Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend?

In this course, you will learn strategic steps to prevent much chaos and solve new or recurring problems. Through the use of application exercises and rich multimedia process, your ability to think critically and solve problems effectively and in a timely manner will increase thus propelling your end results to new heights.

Learning Objectives

• Identify and diagnose the root of a problem as opposed to treating symptoms
• Use critical thinking to develop alternate solutions to problems and evaluate potential outcomes
• Choose and implement appropriate solutions and strategies to solve problems
• Ensure success by monitoring progress, verifying resolutions and evaluating results

Time to complete

35 minutes