IT Technichan
JOB_53396884719612Job type
TemporaryLocation
BelfastWorking Pattern
Flexible Working,Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
27,000
IT Helpdesk
IT Helpdesk Administrator
We’re recruiting for a proactive and organised IT Helpdesk Administrator to join a fast-paced organisation delivering essential services across Northern Ireland. This is a fantastic opportunity for someone with strong technical support and administrative skills to contribute to a high-impact IT team.
Location: Belfast HQ (with travel across NI sites)
Hours: Full-time | Band 4 Contract: Fixed Term Sector: Essential Services / Operations
About the Role
This role blends technical support, helpdesk management, and mobile device administration. You’ll be the first point of contact for IT issues, manage mobile communications contracts, and support the wider IT team with coordination and documentation.
Key Responsibilities:
- Manage the IT Helpdesk – monitor incidents, assign tickets, ensure timely resolution
- Provide desktop and telecoms support to staff across multiple sites
- Administer mobile voice and data contracts – maintain records, issue devices, liaise with managers
- Maintain stock control and security of mobile devices (tablets, iPads, smartphones)
- Support meetings – scheduling, minute-taking, documentation
- Prepare reports, presentations, and communications using MS Office
- Collaborate with IT staff and users to improve service delivery
Candidate Profile
Essential Criteria:
- Option 1:HND or equivalent + 1 year in an IT service environment
- Option 2: 5 GCSEs (including Maths & English) + 2 years in an IT service environment
- Excellent communication and interpersonal skills
- Proficient in Microsoft Word, Outlook, Excel (or equivalent)
Desirable:
- Experience in mobile device management and contract administration
- Familiarity with IT support in multi-site environments
Why Apply?
- Be part of a mission-driven organisation supporting essential services
- Gain experience in a diverse IT role with exposure to helpdesk, telecoms, and admin
- Work across multiple sites and collaborate with senior managers
- Contribute to digital transformation in a high-impact environment
Keywords for SEO:
IT Helpdesk Jobs Belfast, IT Support Northern Ireland, Mobile Device Administrator NI, IT Administrator Jobs, Helpdesk Technician Belfast, IT Support Roles NI, Band 4 IT Jobs
Apply Now
If you're organised, tech-savvy, and ready to support a fast-paced IT team, get in touch today to discuss this opportunity further.
IT TechnichanJOB_533968847196122025-08-292025-11-26
Talk to Gemma Roberts, the specialist consultant managing this position
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JOB_53396884719612